An AI voice agent is a digital assistant that uses artificial intelligence to have human-like conversations with callers.

It uses a combination of technologies:

• Speech Recognition to understand what the caller is saying
• Natural Language Processing (NLP) to interpret intent
• Text-to-Speech (TTS) to respond in a natural-sounding voice
• Conversational AI to carry out dynamic back-and-forth conversations

An AI voice agent is trained to understand your business so it can provide accurate and helpful responses to callers. It is connected to a dedicated phone number, and whenever someone calls or is transferred to that number, the AI answers the call immediately.

Think of it as a smart receptionist that can handle routine customer calls without breaks, wait times, or missed opportunities.

AI voice agents can streamline customer service, handle inquiries, and even assist with bookings. This frees up your team to focus on higher-value, complex tasks that require a personal touch.

It's like having a dedicated personal assistant that works 24/7, never takes a break, and always delivers consistent, professional service.

For Dental Clinics: Answer patient questions, schedule appointments, send reminders, and manage insurance inquiries.

For Plumbers & Electricians: Handle service requests, pricing info, bookings, and urgent calls without tying up your staff.

For Restaurants: Manage reservations, menu questions, directions, and special requests, keeping your team focused on guests.

For B&B'S/Airbnbs: Handle booking inquiries, share details on amenities and local attractions, manage check-ins, and answer guest questions, all day and night.

Our team utilises a simple process that works everytime:

1. We begin by learning everything about your business, including your products, services, and how you operate.
2. Using this knowledge, we build a custom AI agent trained specifically for your needs and fully integrated with the tools you already use. We test it until it is ready to launch.
3. We deploy the ai agent and provide regular cheks to ensure it continues to perform as it should.

Our philosophy is that AI should adapt to where your business already is. We prioritize working within your current infrastructure and enhancing your processes rather than forcing you to adopt new systems. Wherever possible, we create integrations that complement your systems, to enhance your operations rather than replace them. This makes your operations more efficient and helps your team have the time to focus on higher-value work.

Throughout the setup and beyond, our team is here to support you, ensuring the AI voice agent delivers consistent, reliable service that truly benefits your business.

From hospitality to retail, any industry that relies on customer interaction can benefit from AI voice agents. These solutions are incredibly versatile and adaptable.

Imagine every reason a customer might call a business:

‍

1. To request a quote
2. To ask about products or services
3. To qualify as a potential lead
4. To book, reschedule, or cancel an appointment
5. To be connected with the right department
6. To ask about hours of operation or location
7. To check the status of a service or repair

‍

An AI voice agent can handle it all — quickly, accurately, and 24/7.

Getting started is simple. Book a discovery call and we will guide you through the process of integrating an AI voice agent into your business.

Call the Demo number to experience a real call with an AI agent*: 0203 974 7509

* David the Ai Agent will attempt to book you in for discovery call if you express interest in our services.

We provide continuous support to keep your AI voice agent running smoothly and aligned with your business needs.

As the AI industry evolves, we stay up to date with the latest advancements to ensure your system remains efficient and effective.

We provide ongoing training to ensure your AI voice agent has enough knowledge to give helpful responses to callers. If the AI does not have an answer, it can be programmed to let callers know, transfer the call to a live person, or inform the caller that someone will get back to them with an answer. We will find out what you prefer.

Absolutely! The AI voice agent can take messages for you whenever needed. It can capture important details from callers and either store the information for your review or forward it directly to your team to make sure no message gets missed.